Privacy Policy

Last updated: [Date:11/11/2024]

At Masala Indian Kitchen Widnes, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, place an order, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, delivery address (for orders).
Payment Information: Credit/debit card details or other payment methods (securely processed by our payment partners).
Usage Data: Information about how you interact with our website, such as IP address, browser type, and time spent on the site (collected via cookies).

2. How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To send you order updates, promotions, or other communications (with your consent).
To improve our website and services based on usage data.
To comply with legal requirements and prevent fraud.

3. Cookies

We use cookies to enhance your experience on our website. Cookies help us analyze website traffic, remember your preferences, and improve site performance. You can adjust your browser settings to manage or block cookies, but this may affect your experience on our site.

For more details on the cookies we use, please see our Cookie Policy.

4. How We Protect Your Data

We take your privacy seriously and use appropriate security measures to protect your personal information. This includes using SSL encryption to secure transactions and working with trusted third-party services to process payments.

However, please note that no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We will never share your personal data with third parties, except in the following circumstances:

With service providers: We may share information with trusted partners (e.g., payment processors, delivery services) to complete transactions.
For legal reasons: If required by law or to protect the rights, property, or safety of Masala Indian Kitchen Widnes, our users, or others.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectify: Request that we correct any inaccuracies in your personal data.
Delete: Request the deletion of your personal information (subject to legal obligations).
Withdraw Consent: If you have given us consent to process your data (e.g., for marketing), you may withdraw that consent at any time.

To exercise these rights, please contact us at [email address: masala.widnes@gmail.com or phone number: 01513197955].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any personal data to them.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Masala Indian Kitchen Widnes
[Address] 100 Albert Road Widnes WA8 6LG UK
[Phone Number] 01513197955
[Email Address] masala.widnes@gmail.com